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inFORM Decisions was founded in 1994 to provide simple AS/400 native utilities to address the growing need to efficiently manage paper. Electronic Document Output applications, re-mapped forms and reports, MICR checks, faxing applications, bar code applications, document archive-retrieval, signature pad applications, etc. have all exploded in recent years. The promise of a paperless office, though contended is actually still evolving and catching on in popularity, not only because of the cost savings to organizations but to the incredible contribution to the environment. It saves trees !
Commitment
inform Decisions is committed to play a major role in delivering the promise of a paperless office by delivering solutions that reign in runaway forms and documents and get workflow under control. The company initially developed software to manage heavy workloads of output jobs like laser forms, laser checks and formatted reports on a daily basis. Focus was on providing significant savings to enterprises in the cost and management of pre-printed business forms, other documents and reports.
In the late Nineties, the availability of Internet technologies meant consumers and B2B professionals could expect their business information to be delivered as easily as an email attachment. Web site stores, information portals, and automated fax delivery to an email address -- these and other new modes of delivery demanded attention and are now part of inFORM’s product line.
Product Direction
The product direction for inFORM's development team since 2002 has been to create user-friendly tools that allow the organization to control its own document generation and delivery processes. Product development had focused on tools that are easily to learn and use, eliminating the need to go to a third party to edit or modify forms of any kind.
A guiding principle at IFD is the building in of intelligence into all elements of the product line. For example, IFD's iViewTM document management product is a remotely accessible, self-serve web portal for secure document archive-retrieval.
Built-in intelligence also enhances the company's Smart RoutingTM function to provide better automated methods to auto-burst, auto-sort and auto-deliver reports, forms, checks and transactions based on pre-defined user conditions.
A second guiding principle in product development, is to leverage the availability of the Web wherever possible. Latest software enhancements include utilizing Web-displayed forms posted with the company's iDocsTM software, or hand-developed with iDocs DesignerTM and posted to the Web for data entry, delivery to specified users and to initiate logic-based business rules.
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Primarily focused on users of the IBM AS/400, iSeries, and System i business computers, inFORM products are designed to operate on all currently supported versions of hardware and operating systems in IBM's System i product group. Because this group of computers commands the world's strongest position in back office computing devices, there are no plans to add other computer platforms to the company's product direction.
inFORM is an end-to-end solution provider that carefully assesses the e-document market in North America (US and Canada) to support the planning and development of software products for its target platforms. The company markets and sells its products through a direct sales organization of experienced e-document processing professionals, as well as through a network of trained and qualified partners that utilize their own unique experience in providing e-document solutions to their own unique constituencies.
The company also OEMs certain components of its product line to selected software vendors that provide a core technology and have identified a unique competitive need requiring an integration of an e-document solution. These Strategic Vertical Partners incorporate inFORM products as value added enhancements to their own core offerings. This model is basically an OEM Partnership involving full re-branding and customized development e-document solutions is based on each Partner’s unique needs.
Support
Technical support for the install base is provided by the company directly and by its Authorized Reselling Partners and Strategic Vertical Partners through a variety of support contracts. These support contracts also provide ongoing product upgrades and fixes as part of the company's product maintenance program. Headquartered in Rancho Santa Marguerita, California's famous Orange County, a major high-tech development region in the United States, the company embraces innovative ways of enhancing employee productivity, including home-based virtual workforce, and development of an IFD Green Policy that it is in the process, and can be seen on the company's Web site.
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